Terms & Conditions

Last Updated: April 2026

⚠️ Important: Kenki is a personal health tracking tool and is not a medical service. It does not provide medical advice, diagnosis, or treatment. You should always consult a qualified healthcare provider before making any medical decisions.

1. Agreement to Terms

By accessing or using the services provided by Kenki ("Service"), operated at kenki.ai ("we," "us," "our"), you ("User," "you") agree to be bound by these Terms & Conditions. If you do not agree to these Terms, you must not use the Service.

We reserve the right to update these Terms at any time. We will provide you with notice of any material changes via email or through the Service at least thirty (30) days before such changes take effect. Your continued use of the Service after the effective date of any changes shall constitute your acceptance of the revised Terms.

2. Eligibility

You must be at least eighteen (18) years of age to create an account and use the Service. The Service is not intended for, nor directed at, children under the age of thirteen (13). If we become aware that we have collected personal information from a child under thirteen, we will take reasonable steps to delete such information promptly.

3. Account Registration

In order to use the Service, you must register for an account. In doing so, you agree to the following:

You will provide accurate, current, and complete information during registration.
You are solely responsible for maintaining the confidentiality and security of your account credentials.
You will notify us immediately of any unauthorized access to or use of your account by contacting [email protected].
Accounts are personal and non-transferable. Each individual may maintain only one account.

4. Description of Service

Kenki is a personal health data management platform that enables you to record and track the following categories of health information:

Vitals, including blood pressure, heart rate, temperature, and related measurements
Body measurements and weight
Food intake and nutritional data
Medication schedules and adherence
Medical appointments
Sleep patterns
Menstrual cycles
Dental records
Supplement intake
Water consumption

5. Medical Disclaimer

Kenki is not a medical device, medical service, or healthcare provider.

The Service does not provide medical advice, diagnosis, or treatment recommendations of any kind. All information displayed within the Service is based solely on data that you have entered and should never be used as a substitute for the professional judgment of a qualified healthcare provider.

You should never disregard professional medical advice or delay in seeking such advice because of any information obtained through the Service. In the event of a medical emergency, call 911 or your local emergency number immediately.

6. Acceptable Use

You agree that you will not:

Use the Service for any unlawful or unauthorized purpose.
Enter false or misleading health data for any person other than yourself.
Attempt to gain unauthorized access to any portion of the Service, its systems, or its networks.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
Use any automated systems, including bots or scrapers, to access or interact with the Service.
Interfere with or disrupt the integrity, performance, or availability of the Service or its underlying infrastructure.
Disclose your account credentials to any third party or permit any third party to access your account.
Use the Service to store health data for any individual other than yourself.

7. User Data & Content

Your data belongs to you. You retain full ownership of all health data that you enter into the Service. By using the Service, you grant us a limited, non-exclusive license solely to store, process, and display your data back to you in connection with providing the Service.

You are solely responsible for the accuracy and completeness of the data you enter. Kenki shall not be held liable for any decisions made on the basis of inaccurate or incomplete user-entered data.

You may export or delete your data at any time through your account settings. For complete details regarding our data handling practices, please refer to our Privacy Policy.

8. Subscription & Billing

The Service offers both free and premium subscription tiers. By enrolling in a paid subscription plan, you agree to the following:

You authorize Kenki to charge recurring fees at the stated billing interval using your designated payment method.
Subscription prices are subject to change upon thirty (30) days' prior written notice.
You may cancel your subscription at any time. Cancellation shall take effect at the end of the then-current billing period.
No refunds shall be issued for partial billing periods upon early cancellation.
Subscriptions purchased through the Apple App Store or Google Play Store are subject to the terms and refund policies of the respective platform.

For additional information regarding billing and refunds, please review our Refund Policy.

9. Intellectual Property

The Service, including without limitation its design, source code, features, trademarks, logos, and all related content (excluding user-submitted data), is the exclusive property of Kenki and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, license, or create derivative works based upon any part of the Service without our prior written consent.

10. Termination

Termination by You

You may close your account at any time through your account settings or by sending a written request to [email protected]. Upon account closure, your data will be deleted in accordance with our Privacy Policy.

Termination by Kenki

We reserve the right to suspend or terminate your account if you:

Violate any provision of these Terms.
Engage in abusive, fraudulent, or harmful conduct.
Pose a security risk to the Service or to other users.

Except where immediate action is necessary to protect the security or integrity of the Service, we will provide you with reasonable advance notice prior to any termination. You will be afforded a reasonable opportunity to export your data before termination takes effect.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure at all times.
We shall not be liable for any health outcomes, medical decisions, or consequences arising from or related to your use of the Service.
Our total aggregate liability for any and all claims arising out of or relating to the Service shall not exceed the total amount paid by you to Kenki during the twelve (12) months immediately preceding the event giving rise to such claim.
In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, regardless of the theory of liability.

12. Indemnification

You agree to indemnify, defend, and hold harmless Kenki, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Dispute Resolution

Informal Resolution

Prior to initiating any formal legal proceeding, you agree to contact us at [email protected] and to attempt in good faith to resolve the dispute informally for a period of at least thirty (30) days.

Binding Arbitration

In the event that informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect. Unless both parties agree otherwise, the arbitration shall be conducted remotely by videoconference or telephone.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted solely on an individual basis. You hereby waive any right to participate in any class action, class-wide arbitration, or consolidated proceeding.

Small Claims Exception

Notwithstanding the foregoing, either party may bring a qualifying claim in the small claims court of the county in which you reside.

Right to Opt Out

You may opt out of the binding arbitration provision by delivering written notice to [email protected] within thirty (30) days of your initial acceptance of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States of America, without regard to its conflict of law principles.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Medical Consent & Disclaimer, and Refund Policy, constitute the entire agreement between you and Kenki with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, or representations.

17. Contact Information

If you have questions regarding these Terms, please contact us at:

Email: [email protected]
Web: kenki.ai