User Bill of Rights

Every vital sign, medication log, meal entry, and health record that you enter into Kenki belongs to you. We store it on your behalf. We do not claim ownership, licensing rights, or any proprietary interest in your personal health information.

Your data is fully portable. You may export all of your health records in standard, machine-readable formats at any time through your account settings. There are no fees, no waiting periods, and no restrictions. If you choose to leave Kenki, your data leaves with you.

Upon your request, we will permanently erase all of your personal data within thirty (30) days from our active systems and within ninety (90) days from our backup archives. When we say your data is deleted, we mean it is gone.

We disclose exactly what data we collect, why we collect it, who has access to it, and how long we retain it. There is no hidden data collection and no undisclosed sharing. Our Privacy Policy and Privacy Practices are written in plain language because understanding your rights should not require a law degree.

We will never sell, rent, trade, license, or otherwise provide your personal health data to advertisers, data brokers, insurance companies, employers, or any other third party for their commercial benefit. This commitment is foundational to our company and is not subject to revision.

Your health data is encrypted both at rest and in transit. We enforce row-level security controls so that only you can access your records. We conduct regular security assessments of our systems. In the event that we discover a data breach affecting your information, we will notify you within seventy-two (72) hours with a clear explanation of what occurred, what data was affected, and what steps we are taking in response.

Exercising your privacy rights will never result in degraded service, higher prices, reduced functionality, or any other form of penalty. You receive the same Kenki experience regardless of your privacy choices. Privacy is a right, not a premium feature.

Our legal and policy documents are written for people, not for lawyers. If anything in our policies is unclear, that is a failure on our part. Contact us and we will explain it and improve the language. You should never feel confused about what you are agreeing to.

If you close your account, we do not retain a shadow profile. We do not keep "anonymized" copies of your data for future marketing or analytics purposes. Your information is removed from our systems entirely. When your account is closed, your presence in our records ends completely.

If we fail to uphold any of these commitments, we want to know about it. Contact us at [email protected] and we will investigate your concern and respond. We publish these standards openly because meaningful accountability requires visibility.