Terms

Terms of service

This website explains GxC Systems services, products, and contact options. The information on this site is provided for general business inquiry purposes and may change over time.

No automatic client relationship

Submitting a form, scheduling a meeting, receiving a proposal or invoice, or sending payment does not by itself require GxC Systems to accept an engagement. A client relationship begins only when GxC confirms acceptance and the required written agreement and payment conditions are satisfied.

Right to decline work

Subject to applicable law, GxC Systems may decline proposed work that is unlawful, deceptive, unsafe, abusive, outside our capability or capacity, presents an unmanaged conflict, lacks required rights or authorization, requires unsupported regulated or high-impact activity, creates unacceptable security or financial risk, or conflicts with company policy. We do not refuse service for an unlawful discriminatory reason.

Refunds and cancellations

The signed proposal, statement of work, booking terms, or service agreement controls the refund and cancellation rules for a purchased service. Unless that agreement states otherwise, completed work, accepted milestones, delivered advisory time, used service periods, approved expenses, and third-party charges are non-refundable. If GxC declines an engagement before work begins, we refund amounts collected for that unstarted work, excluding any separately disclosed and already-earned assessment or reservation fee. If GxC terminates without a client breach, we refund the unearned portion of prepaid GxC service fees after completed work, accepted milestones, approved expenses, and noncancelable third-party costs are deducted.

Recurring fees are non-refundable after the applicable service period begins. Future prepaid periods that have not begun may be refundable unless a signed minimum term or noncancelable commitment applies. Missed appointments and no-shows are non-refundable. Nothing in these terms limits rights that cannot legally be waived.

Billing disputes

Send billing questions or disputes to billing@gxcsystems.com with the invoice, amount, and reason so we can investigate. Bad-faith or unauthorized chargebacks may result in suspended services without limiting lawful cardholder rights.

Project agreements and ownership

Project scope, timelines, deliverables, pricing, liability, ownership, suspension, termination, and payment details are handled through the written agreement that applies to the engagement. GxC Systems owns this site’s content, brand assets, and original materials unless otherwise noted. Client work and third-party services remain governed by their applicable agreements and provider terms.

For questions about these terms, email hello@gxcsystems.com.